Refund, Return, or Cancellation Policy
1. Refund Policy
- Due to the nature of digital services, refunds are not provided once the project starts.
- If a client cancels before work begins, a partial refund may be considered.
2. Cancellation Policy
- Clients may request to cancel a project with a 30-day written notice.
- If work has already commenced, no refunds will be issued for completed work.
3. Revision & Correction Policy
- If a client is unsatisfied with the project, we will attempt reasonable revisions based on the agreed scope.
- Requests outside the original agreement may incur additional fees.
4. Exceptional Cases
- If a project cannot be completed due to unforeseen circumstances, a fair resolution will be discussed with the client.
For any inquiries, contact us at hello@fissionmonster.com or call us at:
- Pakistan: +92 331 4547089.
- UK Head Office: +44 7522177691.