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Refund, Return, or Cancellation Policy

1. Refund Policy

  • Due to the nature of digital services, refunds are not provided once the project starts.
  • If a client cancels before work begins, a partial refund may be considered.

2. Cancellation Policy

  • Clients may request to cancel a project with a 30-day written notice.
  • If work has already commenced, no refunds will be issued for completed work.

3. Revision & Correction Policy

  • If a client is unsatisfied with the project, we will attempt reasonable revisions based on the agreed scope.
  • Requests outside the original agreement may incur additional fees.

4. Exceptional Cases

  • If a project cannot be completed due to unforeseen circumstances, a fair resolution will be discussed with the client.

For any inquiries, contact us at hello@fissionmonster.com or call us at:

  • Pakistan: +92 331 4547089.
  • UK Head Office: +44 7522177691.