AI for personalized customer experience enables websites to deliver personalized content, product recommendations, and targeted marketing strategies. According to a report by Salesforce, 76% of customers expect companies to understand their needs and preferences. AI in business growth helps businesses achieve this by analyzing past interactions and offering tailored solutions.
With so many Internet users buying online every year, it is safe to say that the ecommerce industry is thriving. Almost every major retailer in the world now has an online store, and only new online retailers seem to be delivering more on a daily basis. Social media is a powerful tool for ecommerce websites.
